Customer Based Social Media Outreach
Zappos makes social media work
Zappos Social Media Tactics
Zappos Social Media Values
The Company's success through efforts
Social Media Engagement
Zappos Booms
Twitter is one of the social media outlets that Zappos uses on a daily basis. They answer customer questions, offer specials, and promote new products. Twitter is the best way to get constant updates out and it really works well for companies like Zappos.
The proof is in the pudding. Their company has boomed since its start in 1999. I see Zappos furthering their efforts and reputation to become one of the biggest if not the biggest online retailer in the world. I hope they expand their services further and beyond what they already have.